The answers to some of the most common questions we receive are found here. If you need further assistance please feel free to reach out to us. [Contact Us]
Pricing depends on 3 main factors
Our standard screen printing and embroidery process’ takes 7 business days after artwork approval. Promotional products take a minimum of 10 business days after artwork approval.
We offer a 3 day rush guarantee provided artwork approved by noon EST. Rush Terms
We have in house screen printing production facility capable of orders or projects and many levels. All screen printing is done in house on one of our automatic or manual presses.
Printing or Embroidery is decorated based on the same dimensions for all garments. If you require a print size change due to varying product sizes, there will be a minimum of six (6) pieces to do so and a size change fee per adjustment.
We require a minimum of 50% of the total as a deposit to initiate the order. Payment Terms
If you are a school, college, university or government agency you can submit a purchase under NET 30 terms.
Yes we do! Visit our Specials page
Please contact your direct representative immediately. Although all our services are final sales, we do provide a four (4) day warranty service after receipt of goods. More Info
We use UPS as our main carrier for delivery service. We offer standard ground, 3 day, 2 day and overnight services. We can also deliver locally through our Local Courier Service in the Orlando Metro area
Yes! We are more than happy to take walk-in and appointments at our showroom. (Map)
We accept client supplied garments that fall within the material parameters we are able to print on (cotton, polyester, blends). Before you make an order, please submit your client supplied garment form.
As long as you fulfill six (6) items of the same brand or color, you are able to mix and match different product types.
We are able to print on Cotton, Polyester, Blends (i.e. TriBlends, Poly/Cotton, 50/50,)
Our waterbased and discharge processes generally work better on higher cotton percentage based products. We recommend a minimum of 60% cotton on any given garment.
Our DTG printing works best on 100% Cotton (preferably Ringspun, Softspun or Fashion Brands)
Plastisol is the most popular screen printing process due to its versatility on different garment types, vibrancy and special effects (i.e. puff, metallic, glow, glitter, etc.)
Discharge is a form of waterbased screen printing that bleaches the originally pigment of the shirts and replaces it with a new design. Discharge is generally used for darker garments, more vintage/distressed style prints, and higher quality fashion brands.
There are some product colors that cannot be discharged. Please consult with your representative.
Waterbase is a soft hand screen print process that lays ink within the fibers of a garment. Strongly suggested for fashion products and designs.
We offer a very detailed resources page that will provide you information of our print dimensions.
We provide different decoration stock colors based on the process chosen (i.e. screen printing, embroidery, etc.) Please check out our resources page for all of our color options.
We require a minimum of six (6) garments per print color change per design. There is a $10 per color change fee
We provide a pantone matching service for $20 per color. Although pantone matching might have a slight variance from the exact pantone.
We provide a design request form that you can submit and one of our representatives will contact you. You can also use our intuitive design studio. Create your design from scratch or work off a design idea!
Print ready artwork is considered to be scaled to the size you would like printed and created in at least 300 DPI or in vector formats.
We always provide a free design proof before an order goes into production. If you must have a physical sample, please contact your representative for a spec sample cost (spec samples are generally created for high volume orders - 500+)
Once your proof is approved, our artwork team will email you with confirmation and tentative due date. If you require a specific completion date, please contact your direct representative immediately (Contact Us)